One AI-powered platform to
support, engage, and retain
your customers
Managing emails, chats, and tickets across tools is exhausting. ChatMask puts everything in one AI-powered platform with smart replies, prioritization, and insights to keep support simple.
Lifetime free — All ChatMask features — No card required
Sound familiar?
These challenges cost businesses millions in lost revenue every year. But they don't have to.
Customers wait too long
78% of customers abandon purchases due to slow response times. Every minute of delay costs you sales.
Support teams are overwhelmed
Your team answers the same questions repeatedly. They're drowning in tickets instead of solving real problems.
Leads slip through the cracks
After-hours inquiries go unanswered. By morning, those leads have moved on to your competitors.
Your business knowledge, turned
into instant customer answers
ChatMask creates a single source of truth to teach customers, so your agents understand their customers.
Train on Knowledge Base
Equip the user-facing knowledge base now at-a-click to power AI and increase success.
Train on previous conversations
Access the collective memory of your team by importing your existing chats.
Train on PDF
Upload documents
Train on Webpages
Crawl your site
Train on Snippets
Add Q&A pairs
Train on Notion
Sync workspace
AI Helpdesk built for speed, clarity, and growth
Most helpdesks slow teams down with clutter and complexity. ChatMask AI keeps the whole picture.
Your team stays in the loop
View, edit, automated suggestions, and customize with advanced settings
Prioritize with ease
Highlight critical tickets first, making your team faster and smarter
Multiple inboxes
Collaborate across teams, products, or departments in one platform
Beyond chatbots: Full customer context
Understand your customers completely with session recordings, bug reports, and powerful analytics.
Session Recording
Watch user sessions to understand issues in context. See exactly what happened before a support request.
Bug Reporter
Capture screenshots, console logs, and network errors automatically. Debug faster with full context.
Analytics & Insights
Track conversation metrics, response times, and customer satisfaction. Make data-driven decisions.