How Can We Help?
Our team is here to help you succeed. Choose your preferred way to get support.
Frequently Asked Questions
How quickly can I get started?
Most users have their AI assistant live within 5-10 minutes. Sign up, paste your website URL or upload your FAQs, customize the widget appearance, and embed one line of code.
How do I train the AI on my business?
Three ways: paste your website URL and we'll automatically extract content, upload documents (PDFs, Word files), or manually add Q&A pairs. The AI uses this to answer questions accurately.
What happens when the AI can't answer a question?
You configure the fallback behavior. Options include: collect the visitor's email for follow-up, escalate to live chat, or display a custom message with contact information.
Can I customize how the chatbot looks?
Yes. Change colors, position, welcome message, avatar, and response style. The widget can match your brand exactly—or remove our branding entirely on paid plans.
What languages does the AI support?
50+ languages including English, Spanish, French, German, Portuguese, Japanese, Chinese, Arabic, and more. The AI detects language automatically and responds accordingly.
How is my data protected?
All data is encrypted in transit and at rest. We never use your data to train models. You can delete all data anytime. We're GDPR compliant and follow industry security standards.