Support

How Can We Help?

Our team is here to help you succeed. Choose your preferred way to get support.

<2 hours
Average Response Time
98%
Customer Satisfaction
24/7
Support Availability

Live Chat

Chat with our AI assistant or connect with a human agent.

Email Support

Send us an email and we'll respond within 24 hours.

24-48 hours

Documentation

Browse our comprehensive documentation and guides.

Always available

Frequently Asked Questions

How do I get started with chatmask.ai?

Sign up for a free account, follow our quick start guide, and you can have your first chatbot running in under 10 minutes.

What integrations do you support?

We support integrations with popular platforms like Slack, HubSpot, Salesforce, WhatsApp, Shopify, and many more through our API and Zapier.

Is there a free trial?

Yes! We offer a 14-day free trial with full access to all features. No credit card required.

How does the AI learn about my business?

You can train the AI using your knowledge base, FAQs, and custom responses. The AI also learns from conversations to improve over time.

What languages does the AI support?

Our AI supports over 50 languages including English, Spanish, French, German, Portuguese, and many more.

Is my data secure?

Yes, we use enterprise-grade security including encryption at rest and in transit, SOC 2 compliance, and GDPR compliance.

Still Have Questions?

Can't find the answer you're looking for? Our support team is happy to help.